Effective Date: 08/09/2024
Last Updated: 08/09/2024
Who We Are
Sonderbeaut (“we,” “our,” “us”) operates the website Sonderbeaut.com, a platform dedicated to providing honest reviews on aesthetic and wellness treatments. Our mission is to offer users a safe and unfiltered space to share their experiences with various beauty treatments. We are based in Los Angeles, California.
What Personal Data We Collect and Why We Collect It
We collect various types of personal data to provide and improve our services. This includes:
- Full Name, Username, Email Address, and Password: These are collected to create and manage your account, enabling you to contribute reviews and interact with our platform.
- Characteristic Traits (Skin Tone, Skin Type, Skin Conditions, Hair Color, Hair Conditions, Hair Type, Body Type, Age, Gender): These traits are collected when you write a review to help other users determine if your experience may be relevant to their own traits and needs.
- Review Data: When you submit a review, the information you provide, including characteristic traits, is displayed publicly on our “Browse Reviews” and “Inspiration” sections.
- Cookies and Usage Data: We collect data on how you interact with our website to improve your user experience, optimize site functionality, and provide relevant content. Cookies help us manage these processes.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
Media
If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
If you submit information through our contact forms, we collect the data you provide (e.g., name, email address) to respond to your inquiries and provide support. This data may be retained for customer service purposes but is not used for marketing unless explicitly stated.
Cookies
We use cookies to enhance your experience on our site, including storing your login information and preferences. Our site also uses cookies for analytics purposes and to manage GDPR consent through the GDPR Cookie Consent plugin. You can manage cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our site.
Analytics
We use third-party analytics tools to understand how users interact with our website. These tools collect information such as your IP address, browser type, and pages visited. This data helps us improve site functionality and user experience. All analytics data is anonymized.
Who We Share Your Data With
We do not sell or trade your personal information to third parties. However, we may share data with:
- Service Providers: We share data with third-party service providers who assist us in operating our website (e.g., hosting providers, analytics services). These providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
How Long We Retain Your Data
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you choose to delete your profile, we will anonymize your reviews by listing them under “Anonymous User” while retaining the characteristic traits and review text. Your personal profile data will be permanently deleted 30 days after the deletion request, unless reinstated by you within the 30 days.
What Rights You Have Over Your Data
You have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to certain exceptions (e.g., anonymized reviews).
- Object or Restrict Processing: Request that we stop processing your data or limit the use of your data in certain ways.
- Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information provided below.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, data collected through our website may be processed outside of your country of residence, including in the United States. We take appropriate measures to ensure that your data is protected according to applicable privacy laws.
Contact Information
For any questions or concerns regarding your data, you can contact us at:
- Email: customerservice@sonderbeaut.com
- Mailing Address: n/a at the moment
Additional Information
How We Protect Your Data: We implement a variety of security measures to protect your personal information. These include encryption of sensitive data, secure access protocols, and regular security audits. While we take these steps to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.
What Data Breach Procedures We Have in Place: In the event of a data breach, we will notify affected users within 72 hours of becoming aware of the breach, as required by law. We will also take immediate steps to mitigate the breach and prevent future incidents.
What Third Parties We Receive Data From: We may receive data from third-party plugins and services integrated with our website, such as analytics data. This data is used solely for enhancing our services and improving user experience.
What Automated Decision-Making and/or Profiling We Do With User Data: We do not engage in automated decision-making or profiling that has a legal or significant impact on users.
Industry Regulatory Disclosure Requirements: We comply with all applicable industry regulations, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
For California residents, under California law, users have the right to request the deletion of their personal data and to know what data is being collected about them. We have implemented these rights into our privacy practices.
Newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
